Transforming the Way in Managing Operational Risks in a Global Financial Organization

Title: Transforming the Way in Managing Operational Risks in a Global Financial Organization

SpeakerMr Raymond Cheng, Group GM & Chief Operating Officer, Asia Pacific, HSBC

Date: 20 Feb 2019 (Wed) 

Time: 5:00pm – 6:15pm

Venue: CUHK Business School Town Centre, Central


Operational risks in banking describe any failure regarding people, processes, systems, and external events that would stop the bank from functioning normally. Effective management of those risks is crucial to bank’s operation, particularly within a global financial organisation. Traditionally we have relied on a series of small-sample audits and spot checks to detect and remediate operational risks. Such approach can be effective, but it is, by definition, limited in scope. The seminar will address the challenges banks are facing regarding operational risk management, and how we can reshape risk management capabilities by leveraging emerging technologies and gain significant competitive advantages in digital era. 


Mr Raymond Cheng is an Executive Committee member of HSBC Asia Pacific, assuming overall responsibility for Information Technology, Back Office Operations, Transformation, Corporate Real Estate and Procurement covering 19 countries and territories in the region. Mr Cheng is the Chairman of HSBC Technology and Services (China) Ltd, HSBC Electronic Data Processing (Guangdong) Ltd and HSBC Global Services (HK) Ltd.  He is also a Director of HSBC Bank (Vietnam) Ltd, Hong Kong Notes Printing Limited, HKICL, Hong Kong Trade Finance Platform Co Ltd, HKSTP Corporation and HK Institute for IT Professional Certification. In addition, he is the Independent Manager on School Board for Shun Tak Fraternal Association Yung Yau College.

Mr Cheng joined HSBC information technology department in Hong Kong after returning from the Netherlands, where he was undertaking academic research. Since then, he has worked in and led different IT functions and various projects locally and globally. Most of his experience is in delivering new technology and setting up operational services for the Bank. Apart from working in Hong Kong, he spent five years in Inc in North America from 2001 onwards.

Mr Cheng has strong connections with IT professional bodies and the IT community in Hong Kong.  He has held advisory roles at numerous public IT events in Hong Kong, and acted as an external advisor to a number of universities. Mr Cheng graduated from the University of Hong Kong and has undertaken research work in the Netherlands. In his leisure time, he enjoys practicing yoga and trail-walking with friends. 




Wednesday, February 20, 2019 - 17:00 to 18:15